Can I stop a shipment that was already processed?

Yes, if attempting to cancel an order right away, you can click the “cancel” button on the receipt page of your recent purchase within one hour after your order is submitted. After that one hour window has passed, you will need to contact our Support Team to process this request for you. Our Support Team can be reached at support@onehopewine.com or via phone at 949-329-5576.