ONEHOPE uses a company called Paylution, also known as Hyperwallet, as our commission payment provider. Within one week of enrolling as a new Cause Entrepreneur, you will receive an email from Paylution prompting you to register your account. Any commissions you earn will be paid to you directly through your Paylution account. Oftentimes these emails go to spam, so please be sure to check your spam folder if you have not received your Paylutions emails.
ONEHOPE Debit Card
Within two weeks of activating your Paylutions account, you will receive a ONEHOPE-branded debit card in the mail, which your commission funds can be loaded onto.
Alternatively, you can choose to transfer commission funds to a bank account. All of these preferences can be set within your Paylution account.
Lost, stolen, or expired cards can be replaced through HyperWallet. To contact HyperWallet, please call 1-877-546-8220 or fill out their form here. All fees and transactions are processed by HyperWallet, a third-party vendor.