What’s the difference between the two Wine Club options?
With our Curated Option, our winemaker selects her favorite wines of the season. You will be shipped these wines every 3 months, from the time you sign up. Build Your Own allows you to select the exact wines you prefer and the frequency you’d like them delivered.
Can I switch from curated to build your own?
Absolutely! Subscribers can change the quantity of wine bottles and the wines included in their subscription.
Can I swap out wines in the curated Wine Club?
Yes! Log in to your profile and update your next shipment any time before it ships.
What happens if I will be out of town when my shipment is sent?
Subscribers can change the upcoming shipment date of their next shipment for a date up to 3-months in the future from the current shipment date.
Do I get free shipping on orders outside of my regular shipment?
Yes, as a wine club member you receive free shipping on any 4+ bottle order, so you can restock in between shipments, or send the perfect gift with free shipping.
When do my wines get shipped throughout the year?
Your wines get shipped at the frequency you select from the time you sign up.
Can I postpone or skip a shipment?
Yes! Subscribers will be able to use the date picker to choose a date prior to the current shipment date, or for a date up to 3 months after the shipment date. So essentially, a subscriber can delay or speed up a shipment.
What happens if I cancel?
You can cancel your membership at any time. Please note that in order to receive free shipping you must have ordered at least two membership shipments. If you choose to cancel prior to your second shipment, a $15 shipping charge will be issued.
Can I change the amount of bottles in my subscription?
Absolutely! Subscribers can change the quantity of wine bottles and the wines included in their subscription.
For additional information check out our Wine Club Enhancements FAQs.
If you need any further assistance please feel free to contact wineclub@onehopewine.com and we’d be happy to walk you through the process!